Frequently asked questions (FAQs)—Sharesies Australia
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Frequently asked questions (FAQs)

  • Yes! You can download the Sharesies app from the App Store or the Google Play Store on your mobile device or tablet.

    Download Sharesies from the App Store

    Download Sharesies from the Google Play Store

  • If anything happened to Sharesies, your money and investments are protected as they are held by us (or on our behalf) on trust for you. You instruct us to act on your behalf–for example, to buy and sell investments, or withdraw money to your bank account.

  • The Australian Securities Exchange (ASX) requires investors with their own Holder Identification Number (HIN), to invest at least $500 the first time they buy shares listed on the ASX.

    Traditionally, when you buy your first ASX-listed shares, you set up a CHESS account and get allocated a Holder Identification Number (HIN). CHESS (which stands for Clearing House Electronic Subregister System) acts like a big registry for all the trades that happen on the ASX. And to keep track of who's trading what, each trade is linked to a HIN.

    Sharesies is a bit different as we have one HIN for all of our investors. So when you buy ASX-listed shares, you don't need to spend $500 to make your first investment—this is because Sharesies, via our shared HIN, has already done this for you!

  • Topping up your Wallet usually takes about as long as a bank transfer between banks, but can take up to one working day if deposited over the weekdays.

    Top ups by bank transfer made over a weekend will typically appear in your Wallet on a Tuesday, though these will usually land in your Sharesies Wallet faster if your bank supports Osko.

    We don’t offer PayID but this is something we’re looking into.

  • You don’t need a HIN (Holder Identification Number) or CHESS (Clearing House Electronic Subregister System) account to invest with Sharesies.

    Sharesies use one HIN for all of our investors—it’s called an omnibus HIN. So even though your investments aren’t held under your personal HIN, you still have full beneficial ownership.

    Using a shared HIN lets you invest as little or as much as you want.

  • To buy US and NZ investments, you’ll need to convert your Australian dollars (AUD) to United States dollars (USD) or New Zealand dollars (NZD).

    You’re charged a 0.4% currency exchange fee, and your funds are converted using the most recent exchange rate provided by XE.

    You can exchange money in advance, whenever you want, or you can exchange money when you place a buy order.

  • When you purchase an investment through Sharesies, these investments are held by New Zealand registered company, Sharesies Nominee Limited on bare trust for you. You are the beneficial owner of your investments. This means you are entitled to the economic value and other benefits attached to your shares. Sharesies pass on passive corporate actions to you such as dividends and from time to time, we may enable you to participate in a shareholder vote. Sharesies will never use money or investment held for you for the benefit of itself, us, or any other person.

  • No, Sharesies is not a scam, we're a wealth development platform with a mission of giving everyone the same opportunity to develop their wealth—whether you've got $5 or $5 million.

  • Sharesies lets you invest in the ASX, US and NZ exchanges with no minimum investment. For the first time ever, Australians can buy a part of a share from as little as 1c from all three exchanges! We're also a B-Corp, which means we aim to have a positive impact on our customers, community, and the environment, and that is at the core of everything we do.

  • Sharesies AU Pty Limited has an agreement with Sanlam Private Wealth Pty Ltd (Sanlam), who holds an Australian Financial Services Licence and is regulated by ASIC. This allows us to connect Australian investors to the Sharesies platform, operated by Sharesies Limited. As part of our arrangements with Sanlam, Sharesies AU Pty Limited must meet all obligations under Sanlam's Australian Financial Services Licence. Sharesies AU Pty Limited does not have its own Australian Financial Services Licence.

  • We don't currently have a referral program but this is something we are working on!

  • We're not currently offering Kids Accounts, but this is something we're working on!

  • Australians signing up to the Sharesies' platform will have access to investments listed on the ASX, NZ and some US exchanges. The platform is owned and operated by Sharesies Limited which is a New Zealand registered company based in New Zealand and operates as part of the global Sharesies Group; Sharesies Australia (Sharesies AU Pty Limited), is also part of the Sharesies Group. Sharesies Limited is subject to New Zealand laws and financial regulations and is regulated in New Zealand by the Financial Markets Authority.

    Sharesies Limited is also a Registered Financial Services Provider under the New Zealand Financial Service Providers (Registration and Dispute Resolution) Act 2008. Sharesies Limited's Financial Service Provider registration number is FSP550746. Sharesies Limited is an NZX Trading and Advising Participant, Clearing and Settlement Participant, and Depository Participant. Sharesies Limited must comply with financial services laws and the rules set by the NZX.

  • Investors in Australia currently cannot transfer investments to or from their Sharesies account. This is something we will be looking to add in future.

  • Theoretically this is possible, but we recommend holding your investments under one account.